Cancellation and Refund Policy
We aim to deliver services of the highest quality. We recognise that circumstances may warrant refund requests, and this policy is designed to be fair and transparent.
Refund Eligibility
Cancellation from your side: refund availability depends on the service type, which will be communicated before payment.
Service not rendered by us: should we fail to provide the agreed services, a full refund will be issued.
Refund Process
Customers should contact contact@neujinsolutions.com within the eligibility period. Required information includes:
- Full name and contact information
- The service requiring a refund
- The refund request reason
The team will review your request promptly after receiving all required details.
Refund Timeframe
Once approved, refunds are processed within 10 business days via bank transfer, UPI, or cheque to your designated account.
Contact Information
Email: contact@neujinsolutions.com
Last updated: January 01, 2026